:root{
  --navy:#102947;
  --navy-2:#163a63;
  --blue:#2769d9;
  --blue-2:#1f56b5;
  --blue-soft:#eaf2ff;
  --text:#18304d;
  --muted:#708196;
  --line:#dfe7f0;
  --canvas:#f5f8fc;
  --card:#fff;
  --success:#0f9c6d;
  --danger:#b42336;
  --warning:#b76a00;
  font-family:Inter,"Segoe UI",Arial,sans-serif;
  color-scheme:light;
}
*{box-sizing:border-box}
html,body{margin:0;min-width:320px;min-height:100%;background:var(--canvas);color:var(--text);-webkit-font-smoothing:antialiased}
body{min-height:100vh}
button,input,select,textarea{font:inherit}
button{cursor:pointer}
button:disabled{cursor:not-allowed;opacity:.6}
.hidden{display:none!important}
.eyebrow{font-size:9px;font-weight:850;letter-spacing:.18em;color:var(--blue)}
.eyebrow.light{color:#8fbdff}
.portal-root{min-height:100vh}

/* Login */
.portal-youtube-bg{position:fixed;z-index:0;inset:0;overflow:hidden;background:#030d18;pointer-events:none;opacity:0;transition:opacity 1s ease}
.portal-youtube-bg.is-ready{opacity:1}
.portal-youtube-bg:after{content:"";position:absolute;inset:0;background:linear-gradient(120deg,rgba(2,9,18,.78),rgba(4,21,39,.58)),radial-gradient(circle at 65% 25%,rgba(32,129,238,.13),transparent 38%)}
.portal-youtube-bg iframe{position:absolute;top:50%;left:50%;width:max(100vw,177.78vh);height:max(56.25vw,100vh);border:0;transform:translate(-50%,-50%) scale(1.04)}
.floating-back{position:fixed;z-index:8;top:20px;right:24px;display:inline-flex;align-items:center;min-height:40px;padding:0 15px;border:1px solid rgba(175,220,255,.28);border-radius:999px;color:#d9f1ff;text-decoration:none;background:rgba(5,20,36,.28);backdrop-filter:blur(12px);font-size:11px;font-weight:750}
.floating-back:hover{background:rgba(5,20,36,.5)}
.login-layout,.force-password{position:relative;z-index:4;min-height:100vh;display:grid;place-items:center;padding:74px 22px 42px}
.login-shell{width:min(100%,450px)}
.login-heading{margin:0 4px 20px;color:#fff}.login-heading h1{max-width:450px;margin:8px 0 8px;font-size:34px;line-height:1.08;letter-spacing:-.035em}.login-heading p{max-width:390px;margin:0;color:#bfd0e2;font-size:13px;line-height:1.55}
.login-card{width:100%;padding:26px;border:1px solid rgba(205,224,244,.92);border-radius:22px;background:rgba(255,255,255,.975);box-shadow:0 30px 80px rgba(0,0,0,.28)}
.login-brand{display:flex;align-items:center;gap:0;padding-bottom:18px;margin-bottom:18px;border-bottom:1px solid var(--line)}
.login-brand img{display:none!important}.login-brand>div{display:grid;gap:2px}.login-brand strong{font-size:14px}.login-brand span{font-size:10px;color:var(--muted)}
label{display:block;margin-top:15px;font-size:12px;font-weight:700;color:#354a63}label:first-of-type{margin-top:0}label small{display:block;margin-top:7px;font-size:10px;line-height:1.45;font-weight:500;color:#7a8a9b}
input,select,textarea{width:100%;margin-top:7px;border:1px solid #d2ddea;border-radius:11px;background:#fff;color:#223950;outline:none;transition:border-color .16s ease,box-shadow .16s ease}
input,select{height:45px;padding:0 12px}textarea{min-height:110px;padding:11px 12px;resize:vertical}input:focus,select:focus,textarea:focus{border-color:#80a9e5;box-shadow:0 0 0 3px rgba(39,105,217,.09)}input::placeholder,textarea::placeholder{color:#9aabba}
.password-field{position:relative}.password-field input{padding-right:48px}.password-field button{position:absolute;right:5px;top:11px;width:35px;height:35px;border:0;border-radius:9px;background:transparent;color:#6f8195;display:grid;place-items:center}.password-field button:hover{background:#f3f6fa}.password-field button svg{position:absolute;width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.eye-closed{display:none}.password-field button.revealed .eye-open{display:none}.password-field button.revealed .eye-closed{display:block}
.primary,.secondary{border-radius:10px;min-height:41px;padding:0 15px;display:inline-flex;align-items:center;justify-content:center;gap:7px;font-size:11px;font-weight:800;transition:transform .15s ease,box-shadow .15s ease,background .15s ease}
.primary{border:1px solid var(--blue);color:#fff;background:linear-gradient(180deg,#3475e9,#255fcb);box-shadow:0 7px 18px rgba(39,105,217,.18)}.primary:not(:disabled):hover{transform:translateY(-1px);box-shadow:0 10px 23px rgba(39,105,217,.24)}.secondary{border:1px solid #d2ddea;color:#294764;background:#fff}.secondary:hover{background:#f7f9fc}.compact{min-height:36px;padding:0 14px;text-transform:uppercase;letter-spacing:.025em;font-size:9px}.login-submit{width:100%;min-height:47px;margin-top:18px}
.secure-note{margin-top:16px;padding-top:14px;border-top:1px solid var(--line);font-size:10px;color:#738497}.secure-note span{color:var(--success);font-weight:900}.support-copy{margin:15px 0 0;text-align:center;color:#bbcee0;font-size:11px}.support-copy a{color:#85cbff;text-decoration:none;font-weight:750}.support-copy a:hover{text-decoration:underline}.password-card{width:min(100%,440px)}.password-copy{margin:-4px 0 16px;color:#6d7f91;font-size:12px;line-height:1.5}
.message,.form-status{display:none;margin-top:12px;padding:10px 11px;border-radius:10px;font-size:11px;line-height:1.45}.message.error,.form-status.error{display:block;color:#a52335;background:#fff1f3;border:1px solid #f4c5cc}.form-status.success{display:block;color:#0e7051;background:#eaf8f3;border:1px solid #bfe9d9}

/* Application shell */
body.app-open{background:var(--canvas)}body.app-open .portal-youtube-bg,body.app-open .floating-back{display:none}
.customer-app{position:relative;z-index:3;min-height:100vh;display:flex;background:var(--canvas)}
.portal-sidebar{position:fixed;z-index:50;inset:0 auto 0 0;width:250px;padding:18px 14px 15px;color:#fff;background:linear-gradient(180deg,#102b4c,#10233e);display:flex;flex-direction:column;box-shadow:15px 0 34px rgba(17,35,63,.07)}
.sidebar-brand{display:flex;align-items:center;gap:0;padding:0 6px 17px;border-bottom:1px solid rgba(255,255,255,.09)}.sidebar-brand img{display:none!important}.sidebar-brand>div{display:grid;gap:1px}.sidebar-brand strong{font-size:14px}.sidebar-brand span{font-size:10px;color:#9eb0c5}.sidebar-close{display:none;margin-left:auto;border:0;background:transparent;color:#fff;font-size:25px}
.sidebar-nav{display:grid;gap:5px;margin-top:17px}.nav-button{height:43px;border:0;border-radius:10px;padding:0 11px;color:#aebfd0;background:transparent;display:grid;grid-template-columns:25px 1fr;align-items:center;text-align:left;font-size:12px;font-weight:700}.nav-button:hover{background:rgba(255,255,255,.06);color:#fff}.nav-button.active{color:#fff;background:linear-gradient(90deg,#2666d2,#2f78e7);box-shadow:0 8px 21px rgba(5,17,32,.18)}.nav-mark{width:20px;height:20px;display:grid;place-items:center;font-size:13px;color:inherit}
.sidebar-help{margin-top:auto;border:1px solid rgba(255,255,255,.08);border-radius:15px;padding:13px;background:rgba(255,255,255,.06)}.help-icon{width:27px;height:27px;border-radius:9px;display:grid;place-items:center;background:#1c4d7d;color:#badaff;font-weight:900}.sidebar-help strong{display:block;margin-top:8px;font-size:12px}.sidebar-help p{margin:3px 0 10px;color:#9fb1c5;font-size:10px;line-height:1.45}.sidebar-help button{width:100%;height:33px;border:0;border-radius:8px;color:#17385c;background:#fff;font-size:9px;font-weight:850;text-transform:uppercase}
.sidebar-logout{height:39px;margin-top:8px;padding:0 10px;border:0;border-radius:9px;color:#9eb0c5;background:transparent;display:flex;align-items:center;gap:9px;font-size:11px;font-weight:700}.sidebar-logout:hover{color:#fff;background:rgba(255,255,255,.06)}
.portal-main{min-width:0;flex:1;margin-left:250px}.portal-topbar{position:sticky;top:0;z-index:35;height:72px;padding:0 31px;border-bottom:1px solid #e1e8f0;background:rgba(255,255,255,.95);backdrop-filter:blur(12px);display:flex;align-items:center;justify-content:space-between}.topbar-left{display:flex;align-items:center;gap:8px}.topbar-left>div{display:grid;gap:1px}.topbar-eyebrow{font-size:8px;letter-spacing:.15em;color:#8797a9;font-weight:850}.topbar-left strong{font-size:15px}.menu-button{display:none;border:0;background:transparent;color:#274764;font-size:21px;padding:5px}.topbar-user{display:flex;align-items:center;gap:9px}.avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;color:#2d67c7;background:#e9f1ff;font-size:10px}.topbar-user>div:last-child{display:grid}.topbar-user strong{font-size:11px}.topbar-user span{font-size:9px;color:#8393a4}
.portal-content{max-width:1340px;margin:0 auto;padding:30px 34px 65px}.portal-page{display:none}.portal-page.active{display:block;animation:pageIn .18s ease}@keyframes pageIn{from{opacity:.45;transform:translateY(3px)}to{opacity:1;transform:none}}

/* Overview */
.welcome-grid{display:grid;grid-template-columns:1fr 290px;gap:18px}.welcome-card{position:relative;overflow:hidden;min-height:185px;padding:28px 30px;border-radius:20px;color:#fff;background:linear-gradient(120deg,#14365e,#1a527d);box-shadow:0 16px 38px rgba(17,35,63,.1)}.welcome-card:after{content:"";position:absolute;width:250px;height:250px;right:-85px;top:-125px;border-radius:50%;border:42px solid rgba(255,255,255,.035)}.welcome-card h1{position:relative;z-index:1;margin:6px 0 7px;font-size:29px;letter-spacing:-.035em}.welcome-card p{position:relative;z-index:1;margin:0;max-width:600px;color:#bfd1e3;font-size:12px;line-height:1.55}.welcome-meta{position:absolute;z-index:1;left:30px;bottom:21px;display:flex;gap:16px;flex-wrap:wrap;color:#a9c2d9;font-size:10px}.welcome-meta span{display:flex;align-items:center;gap:5px}.welcome-meta b{color:#fff}.status-dot{width:6px;height:6px;border-radius:50%;background:#37c58d;box-shadow:0 0 0 4px rgba(55,197,141,.12)}
.payable-card{padding:21px;border:1px solid var(--line);border-radius:20px;background:#fff;display:flex;flex-direction:column;box-shadow:0 10px 27px rgba(17,35,63,.05)}.payable-card>span{font-size:10px;color:#6e8195;font-weight:750}.payable-card>strong{margin:3px 0 1px;font-size:27px;letter-spacing:-.035em;color:#13385e}.payable-card>small{font-size:9px;color:#8b9aaa}.payable-card .primary{width:100%;margin-top:auto}
.section-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin:28px 0 11px}.section-heading>div>span,.page-heading>span{font-size:8px;letter-spacing:.15em;color:var(--blue);font-weight:850}.section-heading h2{margin:4px 0 0;font-size:18px}.text-button{border:0;background:transparent;color:var(--blue);font-size:10px;font-weight:800}.text-button:hover{text-decoration:underline}
.service-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.service-summary article{min-height:78px;padding:0 15px;border:1px solid var(--line);border-radius:15px;background:#fff;display:grid;grid-template-columns:42px 1fr;align-items:center;box-shadow:0 7px 19px rgba(17,35,63,.035)}.service-symbol{width:31px;height:31px;border-radius:10px;background:#eaf2ff;color:#2b67c9;display:grid;place-items:center;font-size:15px;font-weight:900}.service-summary article>div{display:grid}.service-summary small{font-size:9px;color:#7b8b9b}.service-summary strong{font-size:14px}
.service-card{margin-top:13px;padding:17px 18px 15px;border:1px solid var(--line);border-left:4px solid #2e68c5;border-radius:16px;background:#fff;box-shadow:0 8px 22px rgba(17,35,63,.04)}.service-card-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding-bottom:13px;border-bottom:1px solid #e5ebf2}.service-card-head>div{display:flex;align-items:center;gap:8px}.round-icon{width:30px;height:30px;border-radius:9px;background:#eaf2ff;color:#2b66c6;display:grid;place-items:center;font-size:11px}.service-card-head>div>strong{font-size:10px;color:#67798d}.service-card-head>b{font-size:12px;color:#214064;text-align:right}.service-details{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;padding:16px 8px 8px}.service-details>div{display:grid;gap:2px}.service-details span{font-size:9px;color:#8190a0}.service-details strong{font-size:11px;color:#253c55}.expiry-line{margin:2px 8px 9px;font-size:10px;font-weight:800;color:#b24a23}.plan-duration{margin:2px 8px 10px;font-size:10px;color:#78899a}.service-actions{display:flex;justify-content:flex-end;gap:7px;padding-top:10px;border-top:1px solid #e5ebf2}
.complaint-banner{margin-top:23px;padding:16px 20px;border-radius:16px;color:#fff;background:linear-gradient(100deg,#173c65,#1b5078);display:flex;align-items:center;justify-content:space-between;gap:18px}.complaint-banner>div{display:flex;align-items:center;gap:12px}.complaint-icon{width:31px;height:31px;border-radius:10px;background:rgba(255,255,255,.1);display:grid;place-items:center;color:#a9d0ff;font-weight:900}.complaint-banner small{font-size:10px;color:#eef6ff}.complaint-banner strong{display:block;margin-top:2px;font-size:9px;color:#aebfd0}.complaint-banner button{height:35px;padding:0 15px;border:0;border-radius:9px;background:#fff;color:#194166;font-size:9px;font-weight:850;text-transform:uppercase}

/* Records */
.page-heading{margin-bottom:22px}.page-heading.row{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.page-heading h1{margin:5px 0 6px;font-size:27px;letter-spacing:-.03em}.page-heading p{margin:0;max-width:700px;color:#718295;font-size:11px;line-height:1.5}.subheading{margin:25px 0 11px;font-size:17px}
.record-stack{display:grid;gap:11px}.record-card{overflow:hidden;border:1px solid var(--line);border-left:4px solid #2c65bf;border-radius:15px;background:#fff;box-shadow:0 7px 20px rgba(17,35,63,.035)}.record-head{min-height:48px;padding:0 14px;border-bottom:1px solid #e4ebf2;display:flex;align-items:center;justify-content:space-between;gap:12px}.record-head strong{font-size:10px;color:#2c62b6}.record-head span{font-size:9px;color:#728398}.record-grid{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr;gap:13px;padding:14px}.record-grid>div{display:grid;gap:2px}.record-grid span{font-size:8px;color:#8493a4}.record-grid strong{font-size:10px;color:#2b4057;overflow-wrap:anywhere}.record-foot{min-height:48px;padding:0 14px;border-top:1px solid #e4ebf2;display:flex;align-items:center;justify-content:space-between;gap:12px}.record-foot>strong{font-size:10px}.download-button{height:29px;padding:0 12px;border:0;border-radius:999px;background:#eef3f8;color:#294967;font-size:8px;font-weight:850;text-transform:uppercase}.download-button:hover{background:#e1ebf5}.empty-state{min-height:190px;padding:28px;border:1px solid var(--line);border-radius:16px;background:#fff;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}.empty-state span{width:43px;height:43px;border-radius:13px;background:#eaf2ff;color:#2c66c5;display:grid;place-items:center;font-weight:850}.empty-state h3{margin:10px 0 4px;font-size:15px}.empty-state p{max-width:420px;margin:0;color:#7a8b9c;font-size:10px;line-height:1.5}
.ticket-list{display:grid;gap:9px}.ticket-item{padding:13px 15px;border:1px solid var(--line);border-radius:14px;background:#fff;display:grid;grid-template-columns:36px 1fr auto;gap:11px;align-items:center}.ticket-mark{width:34px;height:34px;border-radius:10px;background:#eaf2ff;color:#2b65c2;display:grid;place-items:center;font-weight:900}.ticket-copy>div{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.ticket-copy strong{font-size:11px}.ticket-copy small{font-size:8px;color:#8a99a9}.ticket-copy p{margin:3px 0 0;color:#687a8e;font-size:9px;line-height:1.45}.status-pill{min-width:70px;height:25px;padding:0 9px;border-radius:999px;background:#fff6df;color:#8f6005;display:grid;place-items:center;font-size:8px;font-weight:850;text-transform:uppercase}.status-pill.resolved,.status-pill.closed,.status-pill.completed{background:#e8f8f2;color:#087451}.status-pill.progress,.status-pill.in-progress{background:#eaf2ff;color:#2554a1}

/* Payments */
.payment-layout{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(270px,.75fr);gap:18px;align-items:start}.payment-panel,.billing-summary{padding:19px;border:1px solid var(--line);border-radius:16px;background:#fff;box-shadow:0 7px 20px rgba(17,35,63,.035)}.payment-total{padding:15px 16px;border-radius:13px;background:linear-gradient(100deg,#eaf5ff,#f6f9ff);display:grid;gap:2px;margin-bottom:14px}.payment-total>span{font-size:9px;color:#67809b;font-weight:750}.payment-total>strong{font-size:23px;color:#15446f}.payment-total>small{font-size:9px;color:#8190a1}.payment-options{display:grid;gap:8px}.payment-options button{height:58px;padding:0 13px;border:1px solid #e0e8f0;border-radius:12px;background:#fff;color:#294863;display:grid;grid-template-columns:34px 1fr 16px;align-items:center;text-align:left}.payment-options button:hover{border-color:#aec5df;background:#f9fbfe}.payment-icon{width:28px;height:28px;border-radius:9px;background:#edf4ff;color:#2d67c5;display:grid;place-items:center;font-size:10px;font-weight:900}.payment-options button>div{display:grid}.payment-options strong{font-size:10px}.payment-options small{font-size:8px;color:#8191a2}.gateway-note{margin-top:12px;padding:9px 10px;border-radius:9px;background:#f5f8fb;color:#6f8194;font-size:9px}.billing-summary h3{margin:0 0 12px;font-size:14px}.billing-summary>div{padding:9px 0;border-bottom:1px solid #edf1f5;display:flex;align-items:flex-start;justify-content:space-between;gap:13px}.billing-summary>div:last-child{border:0}.billing-summary span{font-size:8px;color:#8291a0}.billing-summary strong{font-size:9px;text-align:right;overflow-wrap:anywhere}.billing-summary .total{margin-top:4px}.billing-summary .total strong{font-size:16px;color:#17446f}

/* Dialogs */
.portal-dialog{width:min(100% - 28px,540px);max-height:calc(100svh - 28px);padding:0;border:0;border-radius:18px;background:transparent;box-shadow:0 28px 78px rgba(0,0,0,.28)}.portal-dialog::backdrop{background:rgba(5,15,28,.58);backdrop-filter:blur(4px)}.dialog-card{padding:0 20px 20px;border-radius:18px;background:#fff}.dialog-head{position:sticky;top:0;z-index:2;margin:0 -20px 16px;padding:15px 18px;border-bottom:1px solid #e3eaf2;border-radius:18px 18px 0 0;background:#fff;display:flex;align-items:center;justify-content:space-between}.dialog-head h2{margin:4px 0 0;font-size:17px}.icon-close{width:34px;height:34px;border:1px solid #e0e7ef;border-radius:10px;background:#fff;color:#64798f;font-size:21px}.dialog-card>p{margin:0 0 15px;color:#718295;font-size:10px;line-height:1.55}.request-summary,.payment-dialog-total{padding:12px 13px;border:1px solid #e0e8f1;border-radius:11px;background:#f8fbff;display:grid;gap:2px;margin-bottom:14px}.request-summary small,.payment-dialog-total span{font-size:8px;color:#7c8d9f}.request-summary strong{font-size:11px}.payment-dialog-total strong{font-size:20px;color:#17456f}.dialog-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}
.mobile-nav-shade{display:none}

@media(max-width:1050px){
  .service-summary{grid-template-columns:repeat(2,1fr)}
  .service-details{grid-template-columns:repeat(2,1fr)}
  .record-grid{grid-template-columns:repeat(2,1fr)}
  .payment-layout{grid-template-columns:1fr}
}
@media(max-width:820px){
  .floating-back{top:13px;right:13px;min-height:36px;padding:0 12px}
  .login-layout,.force-password{align-items:end;padding:72px 15px 18px}.login-heading h1{font-size:28px}.login-card{padding:21px;border-radius:19px}
  .portal-sidebar{transform:translateX(-104%);transition:transform .2s ease;box-shadow:none}.portal-sidebar.open{transform:translateX(0);box-shadow:18px 0 48px rgba(0,0,0,.28)}.sidebar-close{display:block}.mobile-nav-shade{position:fixed;z-index:45;inset:0;background:rgba(4,14,26,.48)}.mobile-nav-shade.open{display:block}
  .portal-main{margin-left:0}.portal-topbar{height:66px;padding:0 16px}.menu-button{display:block}.topbar-user>div:last-child{display:none}.portal-content{padding:21px 14px 50px}.welcome-grid{grid-template-columns:1fr}.welcome-card{min-height:175px;padding:24px 20px}.welcome-card h1{font-size:26px}.welcome-meta{left:20px;bottom:18px}.payable-card{min-height:170px}.page-heading.row{display:block}.page-heading.row>.primary{margin-top:13px}.page-heading h1{font-size:24px}
  .record-grid{grid-template-columns:1fr 1fr}.record-grid>div:first-child{grid-column:1/-1}.record-foot{align-items:flex-start;flex-direction:column;padding:10px 13px}.download-button{width:100%}.ticket-item{grid-template-columns:34px 1fr}.status-pill{grid-column:2;justify-self:start}.portal-dialog{width:calc(100% - 18px);max-height:92svh;margin:auto auto 9px;border-radius:18px 18px 12px 12px}.dialog-actions{display:grid;grid-template-columns:1fr 1fr}.dialog-actions button{width:100%}
}
@media(max-width:560px){
  .service-summary{grid-template-columns:1fr 1fr;gap:8px}.service-summary article{min-height:69px;padding:0 10px;grid-template-columns:35px 1fr}.service-symbol{width:28px;height:28px}.service-card{padding:14px 12px}.service-card-head{align-items:flex-start;flex-direction:column;gap:8px}.service-card-head>b{text-align:left}.service-details{gap:10px;padding:14px 4px 8px}.service-actions{display:grid;grid-template-columns:1fr 1fr}.service-actions button{width:100%}.complaint-banner{align-items:flex-start;flex-direction:column;padding:15px}.complaint-banner button{width:100%}.section-heading h2{font-size:16px}.text-button{font-size:9px}.record-head{align-items:flex-start;flex-direction:column;padding:11px 12px;min-height:unset}.record-head span{align-self:flex-end;margin-top:-20px}.record-grid{padding:12px}.topbar-user .avatar{width:33px;height:33px}.login-heading{margin-left:0;margin-right:0}.portal-dialog{width:calc(100% - 12px)}
}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}.portal-youtube-bg{opacity:1}}